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HDTV Repair Technician - Electronic Service,
Pembroke, GA - 1 / 2005 -
/ Present
Performed warranty repair on direct view and rear projection monitors, HDTV Plasma and LCD Displays. Accessed confidential technical resources to help troubleshoot and to order repair parts. Replaced picture tubes, circuit boards and electronic components. Performed service alignment and setup procedures. Troubleshot circuits with various meters and schematics. Trained technicians on troubleshooting techniques and worked to resolve customer issues.
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Arcade Machine Technician - Amusement Service,
Savannah, GA - 10 / 2003 -
7 / 2004
Delivered, installed and repaired arcade games, redemption machines, jukeboxes and pinball machines. Troubleshot electronic components with multimeter and schematics. Serviced dollar bill acceptors, coin collectors, printers, ticket dispensers and laser tag equipment. Radio dispatched to perform day and night street call maintenance.
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Laptop Repair Technician - Laptop Connection,
Rancho Cordova, CA - 4 / 2001 -
5 / 2002
Refurbished and repaired various models of laptop computers. Diagnosed customer computer systems and troubleshot hardware and software configuration problems. Specialized in data recovery techniques on damaged hard drives. Maintained company network and updated repair records.
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RF Engineering Technician - Premier Devices,
Folsom, CA - 8 / 2000 -
11 / 2000
Tested, tuned and adjusted experimental RF, cellular and wireless components. Utilized high-end engineering equipment to test components for conversion loss and frequency isolation. Coded automated test programs in HP VEE 5.01 and interfaced with equipment on HP-IB bus. Assisted in product design with Vectorworks 8.5.2.
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Slot Machine Technician - Cache Creek Casino,
Brooks, CA - 6 / 2000 -
7 / 2000
Serviced and maintained electronic gambling machines and their components. Fixed dollar bill jams and printer errors. Verified winnings, ensured payout amounts and cleared customers with the help of security and surveillance. Verified the accuracy of machine money counts.
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Front Line Technician - Apple Computers,
Elk Grove, CA - 2 / 2000 -
5 / 2000
Provided technical phone support and customer service for iMac, iBook and G4 computer systems. Utilized online technical resources to help troubleshoot and resolve customer issues. Logged all calls in Apple' s customer database. Consistently rated above 85% in Customer Satisfaction and Technical Ability in Apple' s call metering system.
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Shop Assembly Manager - Dealer Security Solutions,
Rancho Cordova, CA - 11 / 1999 -
12 / 1999
Managed a team of assemblers and trained new employees in proper assembly procedures. Improved inventory methods for accuracy and efficiency. Performed Quality Control on product. Prepared packages for shipping. Programmed electronic board assemblies and tested for faulty components.
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Electrician Apprentice - Aladdin's Electric,
Cotati, CA - 7 / 1999 -
8 / 1999
Construction level Electrician Apprentice. Pulled electrical wiring, and installed electrical fixtures in new housing development.
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Arcade Machine Technician - Amusement Service,
Savannah, GA - 7 / 1998 -
7 / 1999
Delivered, installed and repaired arcade games, redemption machines, jukeboxes and pinball machines. Troubleshot electronic components with multimeter and schematics. Serviced dollar bill acceptors, coin collectors, printers, ticket dispensers and laser tag equipment. Radio dispatched to perform day and night street call maintenance.
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Bradley Systems Mechanic - U.S. Army,
Ft. Stewart, GA - 7 / 1995 -
7 / 1998
Serviced and repaired various engine, electrical, hydraulic, transmission, track and suspension systems. Researched parts catalogs to order repair parts. Accounted for over $100,000 worth of equipment with no losses. Received a military award for superior technical proficiency. Selected for the 'Fast Track' program as a result of above average scores on technical proficiency tests taken during training.
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B.S. Degree - Visual Communications - University of Phoenix,
online, online - 6 / 2006 -
/ Present
Currently enrolled in the Bachelor of Science in Information Technology Visual Communication. Expected Graduation in 2008.
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A.S. Degree - IT / Multimedia - ITT Technical Institute,
Rancho Cordova, CA - 12 / 2001 -
6 / 2003
Associate's Degree, Information Technology / Multimedia, ITT Technical Institute, Rancho Cordova, CA, 2003.
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Access Sacramento,
Sacramento, CA - / -
3 / 2002
Certification in Multiple Camera Studio Operation, Access Sacramento, Sacramento, CA 2002.
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A.S. Degree - Electronic Engineering - ITT Technical Institute,
Rancho Cordova, CA - 9 / 1999 -
9 / 2001
Associate's Degree, Electronics Engineering Technology, ITT Technical Institute, Rancho Cordova, CA, 2001.
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Advanced Training,
Ft. Knox, KY - 9 / 1995 -
12 / 1995
Advanced Training Certification, Track Vehicle Systems Mechanic, U.S. Army Ordinance School, Ft. Knox, KY, 1995.
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Eureka High School,
Eureka, CA - 9 / 1991 -
6 / 1995
High School Diploma received at Eureka High School, Eureka, CA, 1995.
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